Whether we prototype, write, design, develop, or test as part of building the web, we’re creating something hundreds, thousands, or maybe even millions of people will use. But how do we know that we’re creating the right enhancements for the web, at the right time, and for the right customers? Because our client or boss asked us to? And how do they know?
Enter product management for the web.
For the web, product management bridges the gap between leadership and customers on one side, and the user experience, content strategy, design, and development team on the other. Product managers develop and maintain close relationships with customers and colleagues that help them identify and plan for new product or product enhancement opportunities. Product managers express these opportunities as user stories and present them to the UX, writing, design, and development members of the team, who then identify and produce solutions to address the user stories.